Frequently Asked Questions


  • What time is check in/out?

    Check out before 11.30 am

    Check in after 3.00pm


  • How do I check Prices?

    Simply press the "Book Now" button on any page.  Enter your dates and this will display available rooms and the corresponding prices for those dates.  If you wish to book a room, you can press "Book" on that screen and follow the booking process or change the dates for an alternate search.

  • How do I check availability?

    Simply press the "Book Now" button on any page.  Enter your dates and this will display available rooms and the corresponding prices for those dates.  If you wish to book a room, you can press "Book" on that screen and follow the booking process or change the dates for an alternate search.


    If no rooms show, and a calendar is displayed, we may be full or there may be a minimum stay in place.  Try alternate dates or increasing your number of nights.

  • Do you accept children?

    We are an adults-only hotel. 

  • Do you accept dogs?

    Please send us a message to enquire about your dog.

  • Which room is the best?

    All our rooms are feng shui designed to promote total tranquillity and a sense of harmony.  All rooms have a balcony or terrace


    Our garden rooms on the ground floor offer direct access to the pool area and you have a small private terrace.


    Our superior rooms have a balcony and view overlooking the  pool and garden area.


    Our standard room have a balcony with a view overlooking the local neighbourhood or natural surroundings.



  • How does your Best Rate Guarantee work?

    You won't find a better rate advertised anywhere else on the internet.


    In the unlikely event you find a cheaper published online rate on another public channel within 24 hours we will match the rate you’ve found and give you a further 10% discount.


    If you think you've found a lower price for an equivalent room on the same booking conditions, please call or email us and we'll match the price.


    Please see https:/www.sol-i-vida.es/best-price-guaranteed for more details.

  • I'm celebrating a special occasion - how can you help?

    Sol i Vida is a special place to stay and as such, many of our guests are celebrating an event such as a birthday, anniversary or honeymoon whilst staying with us. 


    To help make your stay even more special, we're happy to add flowers, chocolate or a bottle of bubbly to your room prior to your arrival. Please let us know your ideas and budget and we will try our best to arrange something suitable.

  • Do you have a ground floor / accessible bedroom?

    Yes we have a room the is adapted for wheelchair users on the ground floor.

  • Do you offer a single person discount?

    Please check our single Room rates. All our rooms are twin or double, however some are available for single occupancy.

  • How do I find you?

    Take a look at our Map & Directions page where there are links to Google maps. 


    Please note, searching Sol i Vida Hotel in Google or Apple Maps can often be more effective than using a postcode in Sat Nav systems. 


    If you are hiring a car we have plenty of parking space available outside the hotel and it's free.